This Privacy Policy describes how FAC Peptides ("we", "us") collects, uses, and protects information when you visit our website or purchase products.
Information We Collect
- Account information: full name, email, phone number, and password hash.
- Order information: shipping and billing addresses, product selections, payment status.
- Verification activity: batch numbers and security codes you submit for COA verification.
- Technical data: IP address, browser type, device identifiers, and pages viewed.
How We Use Your Information
- Process and fulfill orders, including shipping and customer support.
- Provide batch verification, COA access, and order history.
- Send transactional emails (order confirmation, shipping, verification, account notices).
- Detect and prevent fraud, abuse, and misuse of research materials.
- Comply with legal obligations.
Sharing
We do not sell your personal data. We share information only with service providers necessary to operate the business (payment processors, shipping carriers, email infrastructure, analytics) and when required by law.
Data Retention
Account and order records are retained as long as your account is active and as required for tax, accounting, and regulatory purposes.
Your Rights
You may request access to, correction of, or deletion of your personal data by emailing orders@facpeptides.com. Residents of California, the EU, and other regions with data-protection laws may have additional rights.
Cookies
We use essential cookies to maintain sessions and remember the Research Access acknowledgment. We do not use third-party advertising trackers.
Security
We use industry-standard safeguards including encrypted transport (TLS), hashed passwords, and access controls. No system is perfectly secure; report any suspected vulnerability to orders@facpeptides.com.
Contact
For privacy questions, email orders@facpeptides.com.